Tian Gao, PhD

Department of Performance Management, Jinan Central Hospital Affiliated with Shandong University, Shandong, China

Dr. Tian Gao is the director of the Performance Management Department at Jinan Central Hospital Affiliated with Shandong University, Associate Professor at Weifang Medical University, and supervisor of healthcare management master candidates. He is the vice chairman of the Professional Committee of Quality, Safety, Health and Environment (QSHE), Chinese Research Hospital Association, as well as an associate member of the Australian Center for Asian Business at the University of South Australia.

Dr. Gao’s undergraduate major is Chinese language and literature. In 2002, he received his MBA degree from Murdoch University, Australia. After that, he studied public administration in France and Sweden. In 2004 he won the Shandong provincial government funding, as a visiting scholar went to the International Graduate School of Business at the University of South Australia to do a one-year study on " the application of the Balanced Scorecard in hospital management”.

In 2006, Dr. Gao won the President Scholarship to the University of South Australia to pursue a Ph.D. in management. His doctoral research focuses on the problems in the application of the Balanced Scorecard in healthcare, especially in Chinese hospitals, as well as the impact of national culture, organizational culture, professional culture and environmental factors on the implementation of the Balanced Scorecard. He received his Ph.D. in February 2012.

Prof. Gao has published extensively in a range of refereed journals in the area of healthcare management and management control systems; especially for his work in researching the Balanced Scorecard.

His current research interests include: the Balanced Scorecard and its application in hospitals, lean healthcare, health policy, strategic performance management in hospitals, physician culture.